To file a new claim:

For your convenience, you can file an auto claim online or over the phone. Simply log into DLInsure and follow the steps in our online portal. Or call 1-987-654-3210 to speak to a claims specialist. We are available 24/7 for new claims!

To check on a current claim:

Already reported a claim and need to check on the status or reach your claim representative?

• Call your assigned claim representative DLInsurely via the phone number provided, Monday through Friday from 8 am to 5 pm local time.
• If you need their contact information, call us at 1-987-654-3210 or chat with our virtual assistant anytime.
• Provide your claims details to our virtual assistant in chat 24/7.
• Live chat representatives are available Monday through Friday from 8 am to 8 pm EST for all other claims-related questions

To reach our claims office by fax:

• Dial 1-800-924-0273
• Include your name, policy number, and claim number on each page

To reach our claims office by mail:

DLInsure Auto Insurance Claims Department
PO Box 1623
Winston Salem, NC 27102
Include your name, policy number, and claim number